Return procedure A. In case you wish to replace the product due to a defect or error in your order (for example if you received a product other than the one you ordered) to complete the return of the item and provided that the above conditions are met: Contact us to clarify the details of the return. 2. In case of defective product it is necessary to describe the problem to us and if possible send us a photo of the item to info@dimouhome.gr. As for the existence of real defects of the products, the articles 534 et seq. Of the Civil Code 3. Contact us at 2385025044 download the returning document fill it and send us to dimouhome.gr. 4.Pack the product so that it is protected during shipment. 5. In case the product has a defect or a mistake has been made in your order, send the product based on the way you received it and recipient's charge You can choose another carrier if in this case you are charged the shipping cost. The delivery address is: Megalou Alexandrou 69-Returns Department, PC 53100 Florina. 6. We send the product to you, assuming the shipping cost at our discretion depending on the volume of the product. 7. In case the product is not available, at the time of exercising the right of withdrawal, we return the purchase money value to you by the same procedure described below. B. In case you want to return a product because you changed your mind, and if the above conditions are met, you can choose any shipping company you want, as the shipping costs in this case are going to the customer and not at dimouhome. In this case, too you have to do the following steps: 1. Contact us at 2385025044 to clarify the details of the return. 2. Download the Return Form here, fill it in and send it to us by mail at returns info@dimouhome.gr You declare irrevocably to us if you wish a refund of the money you paid or the shipment of another product from the online catalog of our store exclusively, of the same or higher value (in which case you pay the difference). Shipment of lower value product and partial refund is excluded. The right of unjustified (under B. case) replacement of the product can be exercised only once 3. Pack the product so that it is protected during shipment. 4. Send the parcel in a way of your choice as you undertake, in accordance with the law, to bear the relevant costs. 5. We return the money value of the product to you within ten (10) days from the receipt of the product by deposit in a bank account that you indicate or within same deadline (if you have submitted a relevant request) We will send you the different product you requested if (as the case may be) you have paid any higher price difference. The product is shipped in the manner of selection of the supplier and you are informed about the completion of the order

Return procedure
Α. In case you wish to replace the product due to a defect or error in your order (if for example you received a product other than the one you ordered) to complete the return of the item and provided that the above conditions are met:

1. Contact us to clarify the details of the return. 

2. In case of a defective product it is necessary to describe the problem to us and if possible send us a photo of the item to info @ dimouhome. Regarding the existence of real defects of the products, articles 534 et seq. Of the Civil Code apply 

3. Contact us at 2385025044,  

4. Pack the product so that it is protected during shipment. 

5. In case the product has a defect or a mistake has been made in your order, send the parcel based on the way you received it and the recipient will be charged. You can choose another carrier if in this case you are charged the shipping cost. The delivery address is: 69 Megalou Alexandrou Street-Returns Department, PC 53100 Florina.
6. We ship the product to you, assuming the shipping cost at our discretion depending on the volume of the product.
7. In case the product is not available, at the time of exercising the right of withdrawal, we will refund the purchase value by the same procedure described below.

B. In case you want to return a product because you changed your mind, and if the above conditions are met, you can choose any transport company you want, since the shipping costs in this case are borne by the customer and not dimouhome.gr. In this case, too, the following steps apply: 1. Contact us at 2385025044 to clarify the details of the return. 2. Download the Return Form here, fill it in and send it to us by mail at info@dimouhome.gr. value (so you pay the difference). Shipping of lower value product and partial refund (?) Is excluded. The right of unjustified (under B. case) replacement of the product can be exercised only once 3. Pack the product so that it is protected during shipment. 4. Send the parcel in a way of your choice as you undertake, according to the law, you will bear the relevant costs.
5. We return the value of the product to you within ten (10) days from the receipt of the product by deposit in a bank account that you indicate or within the same deadline (if you have submitted a relevant request) We send you the different product you requested if (if applicable) you have pay any higher price difference. The product is shipped according to the supplier's choice and you are informed about the completion of the order